This Privacy Policy outlines the ways in which Durango Appliance Repair (we, our, us) gathers, uses, and protects information collected from users (you, your) on our website. This Privacy Policy is compliant with U.S. law and applies to information collected through our website. By using our website or submitting information through the call request form, you consent to the terms described in this Privacy Policy.

Information We Collect: We collect information that you provide directly through our call request form, including but not limited to your name, phone number, and email address. Additionally, we may collect non-personal browsing data through cookies or web beacons to enhance user experience on our website.

How We Use Your Information: The information we collect is primarily used to facilitate service-related communications with you. By submitting your information, you agree to allow us and our partners to contact you via phone, email, or text message for service-related purposes and operational needs.

Information Sharing Practices: Your personal information may be shared with our trusted partners to ensure the adequate completion of requested services and operational activities. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Non-Personal Browsing Data: We use cookies and similar tracking technologies to gather non-personal data that helps us understand how users interact with our website, enabling us to improve our services. You have the ability to accept or decline cookies through your web browser settings.

Limitation of Liability: By using our website, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services provided by us. Furthermore, you agree that the maximum compensation for any claims is limited to $100. In the event of a dispute, each party shall bear their own legal fees and expenses.

Security: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is entirely secure, and we cannot guarantee absolute security.

Opt-Out Information: If you no longer wish to receive communications from us, you can opt-out by contacting us at (619) 848-6673.

Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. The updated version will be posted on our website with the effective date. Your continued use of the site after changes have been posted constitutes your acceptance of these changes.

By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy. For questions or concerns regarding this policy, please contact us directly.